Reseller Guide

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H-Sphere Reseller guide aims at resellers of CPWebHosting hosting services and explains how to configure and administer H-Sphere control panel.
Resellers may follow the the given instructions step by step to configure our Hsphere control panel  in order to set up their hosting system with minimum required configuration.
Follow the given instructions step by step to configure your control panel (We presume that that your reseller account has been created).
1. Access Your Reseller Account

• Open your 'new account notification' provided to you b e-mail.
• Click the given HsphereCP URL (http://cp.cpwebhosting.net:8080) to get directly to your H-Sphere Control Panel login page.
• At the login page enter your login and password provided in the e-mail.
• Enter the control panel by clicking the Login button.

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2. Create an Administrative Account
Reseller account represents you as a user of the system but doesn't allow you to provide hosting services. It is a gateway to creating your administrative account.

Administrative account is used to manage your hosting system.
It isn't intended to maintain your corporate site but to administer your hosting system, i.e. create plans, manage your customers' accounts, etc.

To create the administrative account:

• Log into your reseller account.
• Click the Enter Reseller CP icon.
• Create an Administrative Account.

 

• Enter Admin login. It must be different from that to your reseller account. It will be used to log directly into your admin account.
• Enter Admin password to log into your reseller account.
• Enter Description for any additional info you want to leave about the account.
• Enter contact Email.
• Click Submit.
• 4. On the next page, click Login to enter the newly created admin account:
  

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3. Create a DNS Zone
After creating the admin account, you need to setup your DNS:

1. Select DNS Manager in the E. Manager menu.
2. On the page that appears, click the Add DNS Zone link.
3. Enter all necessary information on the page that appears, where:
     Name: the name of your domain without the "www" part.
    Admin e-mail: your e-mail address with ' .' instead of @
    Allow third level domain hosting: check this box to let your customers register domains like customerdomain.yourdomain.com.
    Master server and slave 1: Leave as is.
4. Click Submit.

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4. Create an Instant Alias Template The instant alias template is required to generate instant aliases. They provide immediate access to your customers' sites while DNS servers get updated.
To create an Instant Alias Template in your admin account control panel, do the following:

1. Select DNS Manager in the E. Manager menu.
2. Click the Edit icon under the Action field.
3. At the top of the page that shows, click the Add instant alias link.
4. In the form that appears, enter "u" or any other letter for prefix and leave the shared IP tag value as it is.
5. Click Submit.
6. You will now need to go to your domain registrar and create the name servers that are associated with your domain name. Use the IP numbers that were assigned to the name servers.

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5. Add a Server Alias
If you, as a reseller, don't need your own DNS servers, skip this step.

Server alias is your own name for the parent host. Once you set up the server alias, it will appear everywhere in place of the real server name. In other words, the parent host will become totally transparent to the end customers, and you will look to them as a totally independent hosting provider.

To add a Server Alias, do the following:

1. Select Server Aliases in the E. Manager menu.
2. Set your server aliases for each host in the Reseller`s DNS server aliases section and click Submit. These server aliases must be registered with your domain name registrar.
3. Name servers and the corresponding IP's for each of them will show in Reseller`s DNS server aliases section.
4. Set your server aliases for each host in the Other reseller's server aliases section and click Submit. These server aliases must be registered with any registrar.
5. 
   *Important: until your name servers are registered by an accredited registrar, they will never be recognized by servers across the Internet and none of your reseller domains will work. It usually takes about 2 to 4 days before these name servers become active across the Internet.

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6. Change your temporary CP alias to your own regular CP URL
After the system configuration has been complete, the reseller control panel can be accessed by the instant reseller CP domain alias.

To change your temporary CP alias to your own regular CP URL, do the following:

1. Go to your reseller control panel. (This is the browser window where you clicked the Login icon)
2. Select Change URL in the INFO menu.
3. Select the protocol - http for regular or https for SSL secured.
4. Enter the new domain name with cp at the beginning. (e.g.: cp.example.com). As a result, the URL of the control panel will be similar to http://cp.example.com:8080.
5. Leave the the port number as it is - it must be the same as that of the parent hosting company.

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7. Configure Mail Notification Addresses To subscribe your staff to receive copies of user e-mail notifications:
Select Notification Recipients in the Settings menu. On the page that appears add subscribers to mailing lists you choose.

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8. Set up a Merchant Gateway Please Note: if you aren't going to process credit card payments, skip this step. The next step is to set up a Merchant Gateway so you can charge your customers for the services you provide.

1. Select Merchant Gateway in the Settings menu.
2. Select a merchant gateway in the Add New Gateway drop down box and click Add.
3. Enter this merchant gateway properties. Check with Merchant Gateway Manager for merchant-specific instructions.
4. In the Set Active drop down box, select this merchant gateway.
5. In the Payment Type drop down box, select the credit card brand you would like to process with this merchant gateway.
6. Click the Activate button.

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